FAQ Center
Can't find what you are looking for? Reach out to our customer support desk on 7416639910.
Are your electricians and plumbers certified and background-verified? +
Yes, absolutely. Every member of our team undergoes rigorous background checks and possesses years of hands-on technical training. We prioritize absolute customer safety above all.
Do you provide emergency services during late nights or holidays? +
Yes, JK Electrical & Plumbing operates 24/7, 365 days a year for emergencies (like power blackouts, bursting pipes, overflowing toilets, or borewell pump failures) across Kurmannapalem, Gajuwaka, and surrounding regions.
What is your response time for booking a service? +
For standard bookings, we arrive within 2 hours. For emergency situations, our average response and doorstep arrival time is just 30 to 60 minutes.
Do you charge a visiting/inspection fee? +
We charge a highly affordable diagnostic inspection fee of just ₹199. However, if you choose to proceed with our recommended service, this inspection fee is completely waived/deducted from your final bill!
Is there any warranty on the services or parts supplied by you? +
We stand behind our craftsmanship. We provide a solid 30-day service warranty on all our repair and installation works. Any materials supplied directly by us carry respective manufacturer warranties ranging from 1 to 5+ years.
What payment methods do you accept? +
We accept all major modern payment methods for your convenience, including Cash, UPI (GPay, PhonePe, Paytm), Net Banking, and Credit/Debit cards.
Still Have Questions?
Our response dispatchers are available 24/7 on WhatsApp to clear your doubts immediately.